Cookie Policy
Company: Intellex SAS | Brand: BillAI | Contact: contact@billai.com
Table of Contents
1. Introduction
This Cookie Policy explains how BillAI (operated by Intellex SAS) uses cookies and similar tracking technologies on our website and platform at https://billai.com
This policy should be read together with our Privacy Policy and Terms of Service.
3. How We Use Cookies
We use cookies for the following purposes:
3.1 Essential Cookies (Strictly Necessary)
Always Active
These cookies are required for the platform to function and cannot be disabled.
Purpose: Enable core platform functionality
What they do:
- User authentication and session management
- Security features and fraud prevention
- Load balancing across servers
- Remember your login status
- Secure form submissions
- Access control for platform features
Legal Basis: Necessary for service provision (consent not required under GDPR)
Duration: Session or up to 1 year
Can be disabled: No - Platform will not function properly without these cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Authentication session | Session |
| csrf_token | Security protection against cross-site attacks | Session |
| load_balancer | Traffic distribution | Session |
| auth_token | Keep you logged in | 30 days |
3.2 Functional Cookies (Optional)
Purpose: Remember your preferences and enhance user experience
What they do:
- Language preference
- Theme selection (dark/light mode)
- Dashboard layout preferences
- Recently viewed items
- Form data retention (drafts)
Legal Basis: Legitimate interest (can be disabled)
Duration: Up to 1 year
Can be disabled: Yes - You can disable these, but it may affect user experience
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_lang | Language preference | 12 months |
| display_mode | Dark/light theme | 12 months |
| dashboard_layout | Custom layout settings | 12 months |
| sidebar_collapsed | Sidebar state | 12 months |
3.3 Analytics Cookies (Optional)
Consent Required
These cookies require your consent and can be disabled at any time.
Purpose: Understand how visitors use our platform and improve our Services
What they do:
- Track page views and navigation patterns
- Measure time spent on pages
- Identify most/least used features
- Monitor error rates
- Understand user journeys through the platform
- Generate usage statistics
Third Party: Google Analytics (with IP anonymization enabled)
Legal Basis: Consent required
Duration: Up to 14 months
Can be disabled: Yes - You can opt out at any time
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Google Analytics visitor ID | 2 years | |
| _gid | Session tracking | 24 hours | |
| _gat | Request throttling | 1 minute |
Data Collected:
- Pages visited and features used
- Time spent on site
- Browser and device information
- Geographic location (city level only)
- Referral source
- Screen resolution
Privacy Measures:
- IP addresses are anonymized
- No personally identifiable information is collected
- Data is aggregated and anonymized for reporting
- Compliant with GDPR
Opt-out: Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
3.4 Performance Cookies (Optional)
Purpose: Monitor and improve platform performance
What they do:
- Measure page load times
- Track error rates and types
- Monitor API performance
- Identify bottlenecks
- Generate performance reports
Legal Basis: Legitimate interest
Duration: Up to 1 year
Can be disabled: Yes - Though we recommend keeping these enabled for best experience
| Cookie Name | Purpose | Duration |
|---|---|---|
| performance_metrics | Page load times | 7 days |
| error_tracking | Error logging | 30 days |
4. Cookies We Do Not Use
We value your privacy and DO NOT use cookies for:
5. Third-Party Cookies
We use limited third-party services that may set cookies:
5.1 Google Analytics
Purpose: Website analytics and usage statistics
What they collect:
- Page views and navigation
- Session duration and bounce rate
- Traffic sources and referrals
- Device and browser information
Privacy Controls:
- IP anonymization enabled
- Data retention: 14 months
- No personally identifiable information shared
Privacy Policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout
5.2 Stripe
Purpose: Payment processing and fraud detection
When set: During checkout process and payment-related interactions
What they do:
- Fraud detection and prevention
- Secure payment processing
- Payment method validation
Note: Stripe cookies are essential for secure payment processing and cannot be disabled if you want to use payment features.
Privacy Policy: https://stripe.com/privacy
5.3 Content Delivery Network (CDN)
Purpose: Fast and reliable content delivery
What they do:
- Cache static assets
- Optimize load times
- Distribute content globally
Privacy: No personal information collected
6. Your Cookie Choices
6.1 Cookie Consent Banner
When you first visit our platform:
- You'll see a cookie consent banner
- You can accept all cookies or customize settings
- Essential cookies are set regardless of choice
- Your preferences are stored for 12 months
6.2 Cookie Settings
You can manage cookie preferences at any time:
- Click "Cookie Settings" in the footer
- Enable or disable categories of cookies
- View list of active cookies
- Clear existing cookies
6.3 Browser Controls
Most browsers allow you to control cookies through settings:
Google Chrome:
- Settings → Privacy and security → Cookies and other site data
- Choose "Block third-party cookies" or "Block all cookies"
Mozilla Firefox:
- Options → Privacy & Security → Cookies and Site Data
- Choose "Block cookies" or customize settings
Safari:
- Preferences → Privacy → Manage Website Data
- Choose "Block all cookies" or remove specific cookies
Microsoft Edge:
- Settings → Privacy, search, and services → Cookies and site permissions
- Choose "Block third-party cookies" or customize
Note: Blocking essential cookies will prevent the platform from functioning properly.
6.4 Mobile Devices
iOS (Safari):
- Settings → Safari → Block All Cookies
Android (Chrome):
- Chrome → Settings → Site Settings → Cookies
- Choose "Block third-party cookies" or "Block all cookies"
6.5 Do Not Track (DNT)
Some browsers support "Do Not Track" (DNT) signals. Our current approach:
- We respect browser privacy settings
- We do not track users across websites
- We do not use cookies for advertising
- DNT signals do not affect essential cookies required for platform functionality
7. Other Tracking Technologies
7.1 Web Beacons / Pixels
We do NOT use tracking pixels for advertising or marketing purposes.
We DO use pixels for:
- Email delivery confirmation (support emails only)
- Error tracking and debugging (technical purposes)
7.2 Local Storage
We use browser local storage for:
- Temporary data caching
- User interface state
- Draft form data
- Performance optimization
Privacy Note: Local storage data remains on your device and is not transmitted to our servers unless you explicitly save or submit data.
How to clear: Use your browser's "Clear browsing data" feature and select "Cookies and other site data."
7.3 Session Storage
Used for temporary session data that is automatically deleted when you close the browser tab or window.
7.4 JavaScript and APIs
We use JavaScript and Web APIs to:
- Provide interactive features
- Improve user experience
- Validate forms
- Communicate with our servers
You can disable JavaScript in your browser, but this will significantly limit platform functionality.
8. Data Retention
8.1 Cookie Duration
| Cookie Type | Typical Duration |
|---|---|
| Essential cookies | Session or up to 1 year |
| Functional cookies | Up to 1 year |
| Analytics cookies | Up to 14 months (Google Analytics) |
| Performance cookies | Up to 1 year |
8.2 Analytics Data
- Raw analytics data: 14 months (Google Analytics setting)
- Aggregated reports: Retained indefinitely (anonymized, no personal identifiers)
8.3 Clearing Cookies
You can clear cookies at any time through:
- Browser settings (see Section 6.3)
- Our cookie management tool
- Incognito/private browsing mode (cookies cleared when window closed)
9. Updates to This Cookie Policy
9.1 Changes
We may update this Cookie Policy to reflect:
- Changes in cookie usage
- New features or technologies
- Legal or regulatory requirements
- User feedback
- Industry best practices
9.2 Notification
We will notify you of material changes by:
- Updating the "Last Updated" date at the top of this policy
- Prominent notice on the platform
- Email notification for significant changes
9.3 Review
We recommend reviewing this policy periodically to stay informed about our cookie practices.
10. Contact Us
For questions about our cookie practices:
BillAI (Intellex SAS)
11. Jurisdiction-Specific Information
11.1 European Union / EEA
Compliance: ePrivacy Directive and GDPR
Requirements:
- Consent obtained before non-essential cookies
- Consent is freely given, specific, informed, and unambiguous
- You can withdraw consent at any time
- Essential cookies do not require consent
Supervisory Authority: CNIL (France)
Website: https://www.cnil.fr
11.2 United Kingdom
Compliance: UK GDPR and PECR (Privacy and Electronic Communications Regulations)
Requirements: Similar to EU requirements above
Supervisory Authority: ICO (Information Commissioner's Office)
Website: https://ico.org.uk
11.3 California (USA)
Compliance: CCPA/CPRA
Note: Cookies containing personal information are covered under CCPA. You have the right to:
- Know what personal information is collected via cookies
- Delete cookie data
- Opt-out of "sale" (we do not sell cookie data)
11.4 Other Jurisdictions
We strive to comply with applicable cookie and privacy laws in all jurisdictions where we operate.
Your Consent
By continuing to use our Services, you consent to our use of cookies as described in this Cookie Policy.
You can withdraw or modify your consent at any time through our cookie settings.
Effective Date: December 22, 2025
Version: 1.0